Know who's quitting before they do.
By the time a member shows up as a problem in your software, they've usually been gone for weeks. Rellavo catches the drift and the failed cards, follows up automatically while you're coaching, and shows you which saves worked. One flat price: $499 a month, everything included.
Month to month, no per-member fees, and you can export your data whenever you want.
- Follow-up sentMaya R.16 days quiet · usually Tue/Thu 6am
- Retry + text queuedDan K.Card declined Mon · $129 renewal
- Back ThursdayJess P.21 days quiet · texted Friday
- Call todaySam T.12 days quiet · new member, day 40
The screens you'd run your gym from.
Every screenshot below is pulled from a working Rellavo account. Click through the tabs to see how each part works.
Leads — See every lead, where they are in your sales process, and who still needs a follow-up. One click turns a lead into a member.
Schedule — All your classes, personal training, and recovery sessions on one weekly view. Color-coded for the categories your team already uses.
Dashboard — Revenue, attendance, and who's at risk of leaving, on the one screen you check every morning.
Members don't quit loudly. They drift.
Most members who leave didn't lose interest — the follow-up just never happened. Rellavo makes the follow-up happen, and then tells you whether it worked.
Spotted
A member's visits fall off their usual pattern and they land on your at-risk list the same day. The nudges escalate at 7, 14, 21, and 30 days quiet — automatically.
Followed up
The check-in text goes out while you're on the floor coaching. The moment they come back, the clock resets itself — no list to clean up, nothing to remember.
Logged
Every save is recorded — called, texted, came back or didn't — so you learn what actually brings your members back, instead of guessing.
You shouldn't get charged for succeeding.
Per-member pricing taxes growth, add-ons appear after the sale, and a payment markup hides in the processing rate. We put one number in writing instead.
The sticker price is just the start.
- Base plan$159/mo
- Retention module+ add-on
- Texting module+ add-on
- Member app+ add-on
- Cross 200 members+ band jump
- Payment markup+ ~1.3% quiet spread
The real bill lands at $500–600, and it climbs again every time your gym does well.
That's the whole bill.
- Every feature included from day one
- No per-member fees. The price never changes as you grow
- Stripe's standard 2.9% goes to Stripe. We add nothing on top
- No contract. Cancel anytime, export everything in one click
Your bill next January is your bill this January. See pricing →
Failed cards stop leaking members.
When a card fails, the member usually doesn't know — and neither do you, until they've quietly disappeared. In Rellavo the decline shows up on your list the same day, and the friendly nudge goes out without you writing it.
- Dan K.$129 renewal declinedRetry scheduled · text sent
- Priya S.Card expires this monthUpdate link sent
- Marcus W.$89 declined twiceOn your call list
Ask your gym anything. In plain English.
No report builder to learn, no spreadsheet exports. Type the question the way you'd say it out loud and get the answer from your gym's real numbers, right inside the app.
- "How did this March compare to last March?"
- "Who hasn't been in for three weeks?"
- "Which classes keep filling up, and which never do?"
It also works with AI assistants like Claude: tell it “text tonight's waitlist that a spot opened” and it happens. It can only ever see your gym, because that limit is wired into the system itself.
See the API & MCPThrough the 21st you're at $18,420 — about 8% ahead of the same point last month ($17,050).
- Memberships · $15,960
- Drop-ins and packs · $1,730
- Retail · $730
The scariest part of switching is the part we do for you.
You watch everything land in a live system before anything cuts over — your members never re-enter a thing. And if you ever leave, your data exports in one click. No hostage-taking.
How switching works- Members and their full history
- Plans, subscriptions, and billing dates
- Attendance and check-in records
- Waivers and signed documents
- Cards on file, where your processor supports export (most do)
- Your class schedule, ready on day one
See the price, then see it work.
$499 a month with everything included, in writing on the pricing page. Or book a walkthrough and watch it catch a drifting member while you're on the call.